> ## Documentation Index
> Fetch the complete documentation index at: https://docs.ocoya.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Google Business

> Connect Google Business locations, and post updates, offers and events.

Google Business connects **locations**, not accounts. One connected channel is one location, so a business with four branches connects four channels and can post to them separately or together.

## Before you start

Your locations need to be verified in Google Business Profile. Unverified locations don't appear in the list.

## Connect Google Business

<Steps>
  <Step title="Open Channels">
    Select **Channels** in the left sidebar, then **Connect channel**.
  </Step>

  <Step title="Choose Google Business">
    Pick **Google Business** from the **Add a connection** panel.

    <Frame caption="Google Business in the Add a connection panel.">
      <img src="https://mintcdn.com/ocoya/AXU_TbAvrsHP8A-m/images/screenshots/channels-connect-drawer.png?fit=max&auto=format&n=AXU_TbAvrsHP8A-m&q=85&s=fb49d994bcc630972a670a1277c36d2c" alt="Add a connection panel listing every channel Ocoya connects to, each with its category and an arrow to continue" width="864" height="2648" data-path="images/screenshots/channels-connect-drawer.png" />
    </Frame>
  </Step>

  <Step title="Sign in with Google">
    Sign in with the account that manages the locations, and approve access.
  </Step>

  <Step title="Select your locations">
    Ocoya lists every location it can see, named by the location title with its address underneath. Pick the ones you want and add them.
  </Step>
</Steps>

## Three kinds of post

Google Business posts aren't all the same shape. In the post editor, the **Google Business options** panel gives you three:

| Type       | What it's for                     | Extra fields              |
| ---------- | --------------------------------- | ------------------------- |
| **Update** | Ordinary news or announcements    | None                      |
| **Offer**  | A promotion with a start and end  | Title, start and end date |
| **Event**  | Something happening at a set time | Title, start and end date |

Offers and events won't publish without a title and both dates.

## Call to action

Update and Event posts can carry a button: **Book**, **Order online**, **Buy**, **Learn more** or **Sign up**, each needing a URL. Choose **None** for no button.

Offers don't take a call-to-action button — Google renders offers with their own layout instead.

## Google Business' limits

|                 | Limit            |
| --------------- | ---------------- |
| Post text       | 1,500 characters |
| Images per post | 1, maximum 5 MB  |
| Video           | Not supported    |

Posts are published in English (`en-US`).

## Common problems

**"None of my locations appear."** They're unverified, or the Google account you signed in with doesn't manage them. Check in Google Business Profile first.

**"My offer wouldn't schedule."** Offers and events need a title and both dates. Ocoya blocks scheduling until they're filled in.

**"My call to action disappeared."** You switched the post to **Offer**, which doesn't support one.

**"My video was rejected."** Google Business posts are text and a single image only.

## Related

<Columns cols={2}>
  <Card title="Character and media limits" icon="ruler" href="/help/channel-limits">
    Every network's limits in one table.
  </Card>

  <Card title="Brands and channels" icon="layers" href="/help/brands-and-channels">
    How locations sit inside a brand.
  </Card>
</Columns>