> ## Documentation Index
> Fetch the complete documentation index at: https://docs.ocoya.com/llms.txt
> Use this file to discover all available pages before exploring further.

# TikTok

> Connect a TikTok account to Ocoya, what you can post, and the limits TikTok applies.

Connect TikTok to schedule videos, photo posts and GIFs from Ocoya alongside your other channels.

## Connect your TikTok account

<Steps>
  <Step title="Open Channels">
    Select **Channels** at the bottom of the left sidebar, then **Connect channel** in the top right.
  </Step>

  <Step title="Choose TikTok">
    Pick **TikTok** from the **Add a connection** panel.

    <Frame caption="TikTok appears in the Add a connection panel alongside the other social networks.">
      <img src="https://mintcdn.com/ocoya/AXU_TbAvrsHP8A-m/images/screenshots/channels-connect-drawer.png?fit=max&auto=format&n=AXU_TbAvrsHP8A-m&q=85&s=fb49d994bcc630972a670a1277c36d2c" alt="Add a connection panel listing every channel Ocoya connects to, each with its category and an arrow to continue" width="864" height="2648" data-path="images/screenshots/channels-connect-drawer.png" />
    </Frame>
  </Step>

  <Step title="Log in to TikTok and approve access">
    Sign in to TikTok and approve the permissions it asks for. Approve all of them — declining any one can leave Ocoya connected but unable to publish.
  </Step>

  <Step title="Select your profile">
    Choose the TikTok profile you want to add. It then appears on your Channels page.
  </Step>
</Steps>

<Note>
  TikTok connects to the brand you have selected in the sidebar. If you manage several brands, check you're on the right one before connecting.
</Note>

## What you can post

| Post type  | Supported             |
| ---------- | --------------------- |
| Video      | Yes — one per post    |
| Photo post | Yes — up to 35 images |
| GIF        | Yes — one per post    |

## TikTok's limits

|                        | Limit                                          |
| ---------------------- | ---------------------------------------------- |
| Caption                | 2,200 characters                               |
| Hashtags               | No fixed limit — they count toward the caption |
| Video per post         | 1, maximum 100 MB                              |
| Images per post        | 35, maximum 20 MB each                         |
| GIF per post           | 1, maximum 100 MB                              |
| Custom video thumbnail | Not supported                                  |

If a post exceeds one of these, Ocoya tells you which limit it hit rather than failing silently at publish time.

<Warning>
  TikTok does not accept a custom thumbnail through its API. TikTok selects the cover frame itself, and you can change it in the TikTok app after the video is live.
</Warning>

## Requirements

* Videos must be at least 3 seconds long.
* Your TikTok account must be able to post publicly. Private accounts, and accounts restricted by TikTok, cannot publish through any scheduling tool.
* Only one video per post. To publish several videos, create several posts.

## Common problems

**"My video published but the cover frame is wrong."** Expected — see the warning above. Change the cover in the TikTok app.

**"My post failed with a size error."** TikTok caps video at 100 MB. Compress the file or shorten the video and reschedule.

**"My TikTok channel needs reconnecting."** TikTok's access expires periodically like other networks. See [Reconnect a channel](/help/reconnect-a-channel).

**"I can't see my profile when connecting."** You signed in with a different TikTok account. Sign out of TikTok in your browser, then start the connection again.

## Related

<Columns cols={2}>
  <Card title="Reconnect a channel" icon="refresh-cw" href="/help/reconnect-a-channel">
    When TikTok stops accepting posts from Ocoya.
  </Card>

  <Card title="Why didn't my post publish?" icon="triangle-alert" href="/help/post-didnt-publish">
    Diagnosing a post that didn't go out.
  </Card>
</Columns>