> ## Documentation Index
> Fetch the complete documentation index at: https://docs.ocoya.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Move a channel to another brand

> Connect the same social account to a different brand, and what happens to the old one.

A social account lives in one brand at a time. If you connected it to the wrong brand, or a client's account needs to move, you move it by connecting it again from the brand it should be in.

## Move it

<Steps>
  <Step title="Switch to the brand it should belong to">
    Use the brand switcher at the top of the sidebar. See [Create, switch and delete brands](/help/manage-brands).
  </Step>

  <Step title="Connect the account as normal">
    **Channels → Connect channel**, pick the network, and authorise the same account. See [Connect a social channel](/help/connect-a-channel).
  </Step>

  <Step title="Confirm the move">
    Ocoya notices the account already belongs elsewhere and asks you to confirm rather than moving it silently:

    > This profile belongs to another brand. Confirm that you want to switch it to this brand.
  </Step>
</Steps>

Confirm and the channel becomes part of the new brand.

## What moves and what doesn't

<Warning>
  The channel moves. **Its posting history stays behind** in the old brand.
</Warning>

That's deliberate — the old brand keeps its record of what was published while the account belonged to it, so past reporting stays intact. But it does mean the new brand starts with an empty history for that channel.

Also left behind in the old brand:

* **Scheduled posts** queued for that channel. They will no longer publish, because the channel is gone from that brand — check for pending posts before moving.
* **Workflows** that used the channel. They'll need rebuilding in the new brand.

## If you don't get the confirmation

If the connection completes without asking, the account wasn't attached to another active brand — it may have been in a brand that's since been deleted, which Ocoya repairs quietly.

## Moving isn't sharing

A social account can only be in one brand at a time. If two brands both need to post to it, moving won't help — you'd be moving it back and forth. That's a sign the two brands should be one.

The exception is your **channel limit**: the same account connected in one brand counts once, so moving it doesn't change how many slots you're using. See [Brands and channels](/help/brands-and-channels).

## Related

<Columns cols={2}>
  <Card title="Connect a social channel" icon="share-2" href="/help/connect-a-channel">
    The connection flow itself.
  </Card>

  <Card title="Brands and channels" icon="layers" href="/help/brands-and-channels">
    Why channels belong to a brand rather than to you.
  </Card>
</Columns>
