> ## Documentation Index
> Fetch the complete documentation index at: https://docs.ocoya.com/llms.txt
> Use this file to discover all available pages before exploring further.

# The referral programme

> Share your referral link, track what it earns, and get paid.

Every Ocoya account has a referral link. If someone subscribes after following it, you earn commission.

Find it under **Support → Get paid**.

## Your link

**Share your unique link** holds the link itself — copy it and put it wherever your audience is: a newsletter, a video description, a blog post about your workflow.

You can customise the token at the end of the link. It accepts letters, numbers and dashes only:

> Token must only contain single letters, numbers or dashes

A readable token (`/?via=yourname`) tends to get clicked more than a random string.

## The referral badge

**Referral badge** generates an embeddable badge for your site, in a choice of styles. Pick a style, choose the format, and Ocoya gives you the code to paste into your HTML.

It's a reasonable option if you have a site with steady traffic. For most people the plain link does the same job.

## What the numbers mean

The page tracks the funnel in three stages, then the money:

|                 |                                             |
| --------------- | ------------------------------------------- |
| **Visitors**    | People who clicked your link                |
| **Leads**       | People who registered and tried to pay      |
| **Conversions** | People who successfully subscribed and paid |

|                       |                                                    |
| --------------------- | -------------------------------------------------- |
| **Total commission**  | Everything you've earned, paid and unpaid together |
| **Unpaid commission** | Earned, awaiting approval and payout               |
| **Paid commission**   | Already sent to you                                |

The gap between Leads and Conversions is the useful signal. Plenty of leads and few conversions usually means your audience is curious but the fit isn't right — a more specific pitch converts better than a broader one.

## Getting paid

Payouts go by **PayPal**. Two fields on the page matter:

* **Your PayPal email** — where payouts are sent. Nothing can be paid until this is set.
* **Your email** — used for correspondence about the programme.

Commission moves from Unpaid to Paid after the Ocoya team approves it — the page describes Unpaid as the *amount to be sent to you after our approval*.

<Note>
  Commission rates, qualifying periods and payout schedules are set by the Ocoya team rather than in the app, so they aren't shown on this page. [Ask support](https://app.ocoya.com/?modal=support) for the current terms.
</Note>

## Common questions

**"Someone signed up but I have no conversion."** Conversions count people who subscribed and paid. A free trial or an unpaid signup shows as a Lead until it becomes a paid subscription.

**"They went to Ocoya directly instead of using my link."** Then the referral isn't attributed. The link is what carries it.

**"My commission is stuck as unpaid."** It's awaiting approval. Check your PayPal email is set, then contact support if it stays that way.

## Related

<Card title="Contact support" icon="life-buoy" href="https://app.ocoya.com/?modal=support">
  For commission rates, payout timing, or a referral that wasn't tracked.
</Card>