> ## Documentation Index
> Fetch the complete documentation index at: https://docs.ocoya.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Switching to Ocoya from another tool

> What to bring across, what can't come with you, and the order to do it in.

Moving from another scheduling tool is mostly about the handover week — making sure posts don't go out twice, or stop going out entirely.

## What doesn't come across

Set expectations here first, because there's no import:

* **Scheduled posts.** Anything queued in your old tool stays there. It will keep publishing from that tool until you stop it.
* **Past posts and their history.** Ocoya shows what it published, so your record starts now.
* **Drafts, templates and saved captions.**

Ocoya has no bulk import, so anything you want to keep comes across by hand.

## The order that avoids double-posting

<Steps>
  <Step title="Set up the brand before touching the old tool">
    Time zone, brand profile, then channels. See [Setting up your first brand](/help/set-up-first-brand).
  </Step>

  <Step title="Connect your channels in Ocoya">
    Connecting Ocoya doesn't disconnect the other tool — both can hold access at once, which is what makes an overlap possible. See [Connect a social channel](/help/connect-a-channel).
  </Step>

  <Step title="Pick a switchover date">
    A clean line: the old tool publishes up to it, Ocoya publishes after.
  </Step>

  <Step title="Stop scheduling in the old tool">
    From that date, everything new goes into Ocoya.
  </Step>

  <Step title="Let the old queue drain, or clear it">
    Either let its remaining posts go out and re-create anything after your switchover date in Ocoya, or delete its queue and re-create everything. Don't schedule the same post in both.
  </Step>

  <Step title="Disconnect Ocoya's predecessor at each network">
    Once nothing is queued there, revoke the old tool in each network's connected-apps settings. That's what actually stops it publishing. See [Disconnect a channel](/help/disconnect-a-channel) for where those settings live.
  </Step>
</Steps>

<Warning>
  The failure mode is both tools holding a queue for the same week. Check the old tool is empty past your switchover date before you stop watching it.
</Warning>

## Bringing content with you

**Captions worth keeping** — paste them into a post and save it as a draft.

**Hashtag sets** — recreate them as [hashtag libraries](/help/hashtag-libraries). Worth doing early, because they also stop the AI inventing tags.

**Your posting schedule** — if the old tool had a queue with set times, recreate those as [posting slots](/help/posting-slots).

## Two things that work differently here

**Credits.** AI generation costs credits; scheduling and publishing don't. If you came from a tool that charged per seat or per post, the thing to watch is generation, not volume. See [What are credits?](/help/credits)

**One brand holds every channel for one business**, rather than a separate container per channel or per account. Agencies run one brand per client on a single subscription. See [Brands and channels](/help/brands-and-channels).

## Related

<Columns cols={2}>
  <Card title="Setting up your first brand" icon="rocket" href="/help/set-up-first-brand">
    The first ten minutes.
  </Card>

  <Card title="Plan a week of content" icon="calendar-range" href="/help/plan-a-week">
    Getting ahead once you've moved.
  </Card>
</Columns>