> ## Documentation Index
> Fetch the complete documentation index at: https://docs.ocoya.com/llms.txt
> Use this file to discover all available pages before exploring further.
# What workflows are
> Automations that react to something happening — a schedule, a new RSS item, a comment — and post or reply for you.
A workflow is a small automation: something happens, and Ocoya does something about it. A schedule comes round and a post goes out. Someone comments with a keyword and they get a DM. A new article appears in your RSS feed and becomes a post.
Select **Workflows** in the left sidebar.
## How one is built
Every workflow is a chain: one **trigger** that starts it, then one or more **actions** that run in order.
```
Trigger what starts it
└── Action what happens
└── Action and then
```
You don't assemble that chain yourself. You pick an example whose shape matches what you want, and Ocoya creates the workflow with those steps already in place — then you configure each step. See [Create a workflow](/help/create-a-workflow).
The steps are set when the workflow is created. There's no way to add a step to an existing workflow or remove one, so if you need a different shape, create a new workflow from a different example.
## What it costs
Workflows need a **paid plan**. On the free plan, creating one opens an upgrade prompt instead.
Each run costs **1 credit**, whether or not it ends up producing a post. A daily poster costs about 30 credits a month; a comment responder on a busy post can cost a great deal more, because it runs once per comment.
That's the thing to watch. An automation you forget about keeps spending. See [What are credits?](/help/credits)
## What they're good for
Three shapes cover most of it:
**Publishing on a rhythm.** A schedule trigger plus an AI agent keeps something going out without you writing it each time.
**Turning a feed into posts.** RSS or a WooCommerce product going live becomes a post automatically.
**Answering people.** A comment, mention or DM arrives and gets a reply.
The reply-to-people workflows run on the Inbox, and **Inbox supports Facebook and Instagram only**. A DM or comment workflow will not fire for X, LinkedIn or anything else, however the channel is connected. See [Inbox](/help/inbox).
## What they can't do
* **Branch.** A workflow runs one path, start to finish.
* **Change shape after creation.** Steps are fixed when you pick the example.
* **Publish without credits.** If your balance is empty, runs stop. Posts you already scheduled by hand still publish — that's unaffected.
## Related
The examples, and which one to start from.
What each step does and what it needs.