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Connecting a store lets Ocoya react when you publish a product — the basis of the WooCommerce poster workflow, which turns a new product into a social post. WooCommerce is the only ecommerce platform Ocoya connects to.

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Before you start

You need admin access to the store. The connection is approved inside WooCommerce itself, and only an administrator sees that screen. The store must also be reachable over HTTPS. WooCommerce sends the credentials back to Ocoya over that connection and won’t complete the handshake without it.

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Connect it

1

Open Channels

Select Channels in the left sidebar, then Connect channel.
2

Choose WooCommerce

It’s listed under Ecommerce rather than with the social networks.
3

Enter your store URL

The address of the store itself — https://yourstore.com, not the wp-admin path.
4

Approve the connection in WooCommerce

Ocoya sends you to your own store’s approval screen. Sign in as an administrator if you aren’t already, and approve.
Once approved you’re returned to Ocoya and the store appears under Ecommerce connections.

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What Ocoya asks for

Ocoya requests read and write access to the store, not read-only. Write access is needed to create the webhook that tells Ocoya when a product is published — without it, nothing could trigger.
Approving it in WooCommerce creates an API key pair for Ocoya, which you can see and revoke in your store under WooCommerce → Settings → Advanced → REST API. Revoking it there cuts Ocoya off regardless of what Ocoya’s own settings say.

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Using it

A connected store does nothing on its own — it’s a trigger source for workflows. Create a workflow from the WooCommerce poster example to post when you publish a product. Two behaviours to know, both from the trigger itself:
  • It fires only the first time a product goes live. Editing a published product won’t trigger it again.
  • Triggering can be delayed by up to 5 minutes.
See Create a workflow and Triggers and actions.

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Common problems

“The approval screen didn’t appear.” Check the store URL, and that you’re signed in to WordPress as an administrator. A URL with a typo, or one pointing at a staging site, fails here. “It connected but nothing triggers.” The workflow also has to exist and be set live. A connected store with no workflow does nothing. See A workflow didn’t run. “I revoked the key in WooCommerce.” Then Ocoya can no longer reach the store. Connect it again from Channels.

Create a workflow

The WooCommerce poster example.

A workflow didn't run

When a product went live and nothing posted.