Skip to main content
Every connected channel has its own settings page. Open Channels, select the menu on a channel, and choose Manage. There are three sections.

Details

Who the channel is — the connected profile’s name and picture as the network reports them, and when it was connected. This is also where the channel’s identifier lives, which you need if you’re working with the Ocoya API. The menu on the Channels page has Copy API profile id as a shortcut.

Capabilities

What this channel is allowed to be used for. Ocoya describes each capability in plain terms:
  • Publish and schedule social content — whether posts can go to it
  • Use this channel in planner workflows — whether workflows can act on it
  • Track connected profile activity
Turning a capability off is the gentler alternative to disconnecting. The channel stays connected and keeps its history, but stops being offered for that purpose — useful when an account is dormant and you’d rather it wasn’t picked by accident. For ecommerce connections the capabilities are different: Generate content from product and order data, Trigger workflows from commerce activity and Use store events in automations.

Posting slots

The weekly times this channel should suggest when you schedule. See Posting slots.

Posting slots

Setting the times a channel suggests.

Disconnect a channel

When turning a capability off isn’t enough.