There are three ways to log in to Ocoya: a magic link sent to your email, an email and password, or your Google account. All three take you to the same brand, so you can switch between them at any time.
Go to app.ocoya.com to start.
The Ocoya login screen, with the Magic link and Password options at the top.
Log in with a magic link
A magic link is a one-time sign-in link emailed to you, so you do not need to remember a password. This is the option Ocoya selects by default.
Select Magic link
On the login screen, make sure the Magic link tab is selected. It is selected by default when the page loads.
Enter your email address
Type the email address associated with your Ocoya account into the name@company.com field.
Select Send magic link
Select the black Send magic link button. Ocoya emails you a sign-in link.
Open the link in your email
Open the email from Ocoya and select the sign-in link. You are taken straight into your brand.
Magic links expire 10 minutes after they are sent. If yours has expired, return to the login screen and select Send magic link again to get a new one.
If the magic link email does not arrive
If you selected Send magic link but no email arrived, work through these checks in order:
- Wait 2 minutes. Delivery is usually immediate but can be delayed.
- Check your spam and junk folders for an email from Ocoya.
- Confirm you typed the same email address you used to create your Ocoya account. A magic link is only sent to an address that already has an account.
- If your company filters inbound email, ask your IT team to allow email from
ocoya.com.
If none of that works, log in with your password or your Google account instead, or contact support.
Log in with an email and password
Use this option if you set a password when you created your account.
Select the Password tab
On the login screen, select the Password tab. The form changes to show both an email field and a password field.
The Password tab, showing the email and password fields and the Sign in button.
Enter your email and password
Type your email address and password. To check what you typed, select the eye icon at the right of the password field to show the password.
Select Sign in
Select the black Sign in button to open your brand.
Log in with Google
If you signed up using Google, or you want to skip passwords entirely, select Continue with Google at the bottom of the login screen and choose your Google account.
Use the same Google account you signed up with. Signing in with a different Google address creates a separate Ocoya account rather than opening your existing brand.
Create an account
If you do not have an Ocoya account yet, select Sign up next to “Don’t have an account?” at the top of the login card.
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Contact support
Still cannot get in? Message the Ocoya team from inside the app.