What each role can change
Choosing a role
Owner — one person per brand. Owns the subscription, which covers every brand they own, and the credit balance is theirs. Everything done in the brand draws on the owner’s credits. Admin — a trusted colleague who needs to run everything, including inviting people and handling billing. The only thing they cannot do is manage the owner. Manager — your day-to-day social media person. They can create, schedule, publish and adjust settings, but cannot see billing or change who has access. This is the right role for most team members. Client — deliberately narrow, for the person whose social accounts these are. They can connect their own channels, approve or decline the posts you’ve drafted, leave comments and see how things performed. They cannot create or edit content.Client is the role to use for an agency’s customer. They get the approval and visibility they want without being able to change scheduled content.
Credits and roles
Credits belong to the brand owner, not to the person doing the work. Anyone working in a brand spends the owner’s credits, whatever their role. See What are credits?Changing someone’s role
Settings → Team lists everyone with access to the brand and the role each one holds.
Removing someone
Removing a member ends their access to that brand immediately. Content they created stays — posts, drafts and campaigns belong to the brand, not to the person who made them. If they’re a member of your other brands, those are unaffected. Membership is per brand.Related
Brands and channels
How brands are organised and what belongs to one.
What are credits?
Why a teammate’s work spends the owner’s credits.