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Connect TikTok to schedule videos, photo posts and GIFs from Ocoya alongside your other channels.

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Connect your TikTok account

1

Open Channels

Select Channels at the bottom of the left sidebar, then Connect channel in the top right.
2

Choose TikTok

Pick TikTok from the Add a connection panel.
Add a connection panel listing every channel Ocoya connects to, each with its category and an arrow to continue

TikTok appears in the Add a connection panel alongside the other social networks.

3

Log in to TikTok and approve access

Sign in to TikTok and approve the permissions it asks for. Approve all of them — declining any one can leave Ocoya connected but unable to publish.
4

Select your profile

Choose the TikTok profile you want to add. It then appears on your Channels page.
TikTok connects to the brand you have selected in the sidebar. If you manage several brands, check you’re on the right one before connecting.

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What you can post

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TikTok’s limits

If a post exceeds one of these, Ocoya tells you which limit it hit rather than failing silently at publish time.
TikTok does not accept a custom thumbnail through its API. TikTok selects the cover frame itself, and you can change it in the TikTok app after the video is live.

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Requirements

  • Videos must be at least 3 seconds long.
  • Your TikTok account must be able to post publicly. Private accounts, and accounts restricted by TikTok, cannot publish through any scheduling tool.
  • Only one video per post. To publish several videos, create several posts.

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Common problems

“My video published but the cover frame is wrong.” Expected — see the warning above. Change the cover in the TikTok app. “My post failed with a size error.” TikTok caps video at 100 MB. Compress the file or shorten the video and reschedule. “My TikTok channel needs reconnecting.” TikTok’s access expires periodically like other networks. See Reconnect a channel. “I can’t see my profile when connecting.” You signed in with a different TikTok account. Sign out of TikTok in your browser, then start the connection again.

Reconnect a channel

When TikTok stops accepting posts from Ocoya.

Why didn't my post publish?

Diagnosing a post that didn’t go out.