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Google Business connects locations, not accounts. One connected channel is one location, so a business with four branches connects four channels and can post to them separately or together.

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Before you start

Your locations need to be verified in Google Business Profile. Unverified locations don’t appear in the list.

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Connect Google Business

1

Open Channels

Select Channels in the left sidebar, then Connect channel.
2

Choose Google Business

Pick Google Business from the Add a connection panel.
Add a connection panel listing every channel Ocoya connects to, each with its category and an arrow to continue

Google Business in the Add a connection panel.

3

Sign in with Google

Sign in with the account that manages the locations, and approve access.
4

Select your locations

Ocoya lists every location it can see, named by the location title with its address underneath. Pick the ones you want and add them.

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Three kinds of post

Google Business posts aren’t all the same shape. In the post editor, the Google Business options panel gives you three: Offers and events won’t publish without a title and both dates.

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Call to action

Update and Event posts can carry a button: Book, Order online, Buy, Learn more or Sign up, each needing a URL. Choose None for no button. Offers don’t take a call-to-action button — Google renders offers with their own layout instead.

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Google Business’ limits

Posts are published in English (en-US).

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Common problems

“None of my locations appear.” They’re unverified, or the Google account you signed in with doesn’t manage them. Check in Google Business Profile first. “My offer wouldn’t schedule.” Offers and events need a title and both dates. Ocoya blocks scheduling until they’re filled in. “My call to action disappeared.” You switched the post to Offer, which doesn’t support one. “My video was rejected.” Google Business posts are text and a single image only.

Character and media limits

Every network’s limits in one table.

Brands and channels

How locations sit inside a brand.