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Ocoya publishes to Facebook Pages. Personal Facebook profiles cannot be connected — Facebook does not allow any scheduling tool to post to them.

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Before you start

You need an admin role on the Page you want to connect. If someone else created the Page, ask them to make you an admin first, in Page settings → Page access.

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Connect a Facebook Page

1

Open Channels

Select Channels in the left sidebar, then Connect channel.
2

Choose Facebook Page

Pick Facebook Page from the Add a connection panel.
Add a connection modal with a category sidebar on the left — All, Social, Streaming, Community, Blogging, Ecommerce and Developers, each with a count — and a grid of channel cards, each with its logo, name and a one-line description

Facebook Page in the Add a connection panel.

3

Approve every permission and tick every Page

Facebook shows a list of Pages with none pre-selected, and a separate permissions screen. Tick the Page you want and approve every permission. Missing either is the most common reason a Page doesn’t appear afterwards.
4

Select the Page

Choose the Page to add. It appears on your Channels page.

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What you can post

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Facebook’s limits

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Posting to a Facebook Group

Ocoya connects Pages, not Groups directly. To post to a Group, make your Page an admin of that Group in the Group’s settings, then post as the Page.

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Common problems

“My Page isn’t in the list.” You’re not an admin of it, you didn’t tick it on Facebook’s selection screen, or you signed in with the wrong Facebook account. Check in that order. “Facebook keeps disconnecting.” Facebook expires access more aggressively than most networks, especially after a password change. See Reconnect a channel. “My post says Published by Ocoya.” Facebook attributes posts to the tool that made them. This can’t be turned off through the API.

Instagram

Instagram connects through Facebook, and has its own requirements.

Reconnect a channel

Fixing Facebook access when it expires.